Resident Information

Are you new in town?  Do you need utilities?  Click on this Application for City Services and bring by City Hall at 124 W. 6th Street.  We will welcome you to town and share some information to make your transition a little easier.


Online Bill PayPay your bill online safely and securely.  Payments are posted immediately to your account.  After you sign in for the first time you can browse this informative application for all of your billing history.  Graphs are available as well.  If you haven't signed up yet, do it now.  Here's how.... 


Bank Draft is the easy way to pay!  If you aren't interested in paying your bill on line we also have the bank draft option available.  What is great about this option is your account is automatically drafted on the due date so you don't ever have to worry late payment penalties again.  If you are interested in this option, fill out this bank draft form and drop it by the Utility Department.


Need a building permit but not sure what to do?  Click here for our informative Building Permit Department web page!


You can also pay your parking/citation ticket online.  Just go to trafficpayment.com.  It's fast, easy & secure.


CAP – CITIZENS ASSISTANCE PROGRAM - The Citizens Assistance Program is designed to assist low-income elderly during the winter months with their gas utility bills. Citizens who are age 62 years, or older, and have an annual income of $20,000 or less can quality for up to $68.00 a month to be paid on their gas bill during the winter months, as long as funds are available. These funds are provided strictly through donations. Utility customers can designate a donation of $1.00 or more to be added to their utility bill each month to help. All donations are welcome.  If you are in need of assistance, or if you would like to make a donation, please contact the City of Dumas Utilities at 806-935-4101 for more information.


Service Request Form - Are you having a problem?  Need assistance quickly?  Fill out this on-line form and you can submit your problem or question electronically.


Other helpful numbers
Xcel Energy for electricity – Amarillo –    356-4400
Windstream for phone service – 401 W. 1st St. Dumas –  935-1683
Cable One for cable service – 935-6487


Landfill and Sanitation Information